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Privacy Policy

Last updated: 08.08.2025

1. Introduction

Romanian Goods UK ("we," "our," or "us") operates the website www.romaniangoods.co.uk (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

Romanian Goods UK is the data controller responsible for your personal information. You can contact us using the details provided in the "Contact Us" section below.

3. Information We Collect

3.1 Personal Information You Provide

We may collect the following personal information when you:

  • Contact us

  • Subscribe to our newsletter

  • Leave a review

This information may include:

  • Name and contact details (email address, phone number)

  • Billing and delivery addresses

  • Communication preferences

  • Any information you provide in correspondence with us

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and location data

  • Browser type and version

  • Device information

  • Pages visited and time spent on pages

  • Referring website

  • Cookies and similar tracking technologies

 

 

4. How We Use Your Information

We use your personal information for the following purposes:

4.1 Legal Basis: Contract Performance

  • Processing and fulfilling your orders

  • Providing customer service

4.2 Legal Basis: Legitimate Interest

  • Improving our products and services

  • Website analytics and optimization

  • Fraud prevention and security

  • Internal business administration

4.3 Legal Basis: Consent

  • Sending marketing communications (where you have opted in)

  • Non-essential cookies and tracking

4.4 Legal Basis: Legal Obligation

  • Compliance with accounting and tax requirements

  • Responding to legal requests

5. Information Sharing and Disclosure

We may share your personal information with:

5.1 Service Providers

  • Shipping and delivery companies

  • Email marketing platforms

  • Web hosting and IT support providers

  • Analytics services (e.g., Google Analytics)

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. International Transfers

Some of our service providers may be located outside the UK/EEA. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government

  • Standard Contractual Clauses

  • Certification schemes

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

Typically, we retain:

  • Order information: 7 years for tax and accounting purposes

  • Marketing communications: Until you unsubscribe plus 2 years

8. Your Rights

Under UK data protection law, you have the following rights:

8.1 Access

Request a copy of the personal information we hold about you

8.2 Rectification

Request correction of inaccurate or incomplete information

8.3 Erasure

Request deletion of your personal information in certain circumstances

8.4 Restriction

Request restriction of processing in certain circumstances

8.5 Data Portability

Request transfer of your data to another organization

8.6 Objection

Object to processing based on legitimate interests or for direct marketing

8.7 Automated Decision-Making

Rights regarding automated decision-making and profiling

To exercise these rights, please contact us using the details below. We will respond within one month.

9. Cookies

Our website uses cookies and similar technologies. For detailed information about our use of cookies, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our Service is not directed to children under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may provide additional notice.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Romanian Goods UK

For data protection matters specifically, you can also contact our Data Protection Officer at: [DPO email]

15. Complaints

If you believe we have not handled your personal information properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office

  • Website: ico.org.uk

  • Phone: 0303 123 1113

  • Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

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